Privacy Policy

Privacy Policy


Welcome to Kinder. Kinder is committed to protecting your privacy while providing you with the opportunity to make the best use of our of the website (the “Website”) as well as all content and services available at or through the Website (our “Services”).

This Privacy Policy describes the type of personal data we collect when you use the Website and Services, why we collect that information, how we share, store and secure that information and how you can manage your own information.

What is personal data?

Personal data means any information relating to an identified or identifiable natural person. This includes, for example, your name, telephone number, address and email address.

What personal data do we collect?

We collect personal data about you from a variety of sources, such as:

Information we collect directly from you:

  • This is the personal data you provide us when you donate to a charitable organisation (“Organisation”), sign up for the newsletter and/or to receive information about the launch of our Services. This type of information may include your name, email address and other content you provide voluntarily to us.

Information we collect from your use of our Website:

  • We may collect information when you visit our Website. This type of information may include your type of browser or device, details of the web pages you have viewed, links you clicked on, your IP address, sites clicked on before coming to our Websites.

  • Kinder and our third-party partners, such as our analytics partners, use cookies and other tracking technologies to provide functionality and to recognize you across different devices.

For which purposes do we use your personal data?

We collect your personal data to provide you with the required services or information. The following are examples of how we may use the personal data we collect:

Usage of personal data related to a donation to an Organisation:

  • Send a confirmation to you of a donation you have made;

  • Send a summary of your donor’s profile, i.e. all donations you have made through Kinder over the last period, of which the frequency depends on the frequency of your donations;

Other types of usage of personal data:

  • Communicate regularly with you to inform you about service updates, content, special offers and advertisements that may be of interest to you;

  • Contact you if this is required to perform our Services;

  • To inform you about changes in our Services and our Website;

  • Resolve consumer and/or services issues;

  • Do research and analysis to maintain, protect, develop and improve our networks and Services;

  • Store your preferences for future interactions and communications from us;

  • Create external marketing & analytics reports;

  • Prevent illegal activities, suspected fraud and potential threats to our network;

  • Analyse the characteristics of our customers at an aggregated level and customer utilization of our Services in order to understand customer and market needs, to improve our existing Services, to design new Services and for business development.

Will we share your personal data with other parties?

We will not disclose your personal data as a Donor to the receiving Organisation. We may disclose your personal data to third parties if needed to provide the Services available on the Website. Those third  parties will process your personal data in conformance with this Privacy Policy.

We may also disclose your personal data:

  • If we are legally entitled or required to do so (for example, if required to do so by legal proceedings or for the purposes of detection and prevention of fraud and other crime or as part of a security audit).

  • When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others.

  • To any other third party with your prior permission to do so.

How do we store and protect the personal data?

The collection, use and disclosure of personal data collected through the Website is safeguarded by technological and organisational security measures with the objective to protect the personal data against loss, misuse and unauthorised access, alteration, disclosure or destruction. These measures are continually improved in line with technological developments.

We will not retain your personal data for a period longer than necessary to fulfil the purposes for which it was collected for, unless we have to keep it for legitimate business, tax or legal purposes.

Manage your own personal data

You are entitled to know whether we hold personal data about you and, if we do, to have a copy of that information. Furthermore you have the right to data portability and you can request us to correct, update or delete your personal data in our records and/or inform us about any misuse of your personal data. You can contact us here. Please note that in some cases we may ask for additional information to identify you.

Links to other websites

Our Platform may contain links to other websites. Please note that we are not responsible for the privacy practices of other websites. This Privacy Policy applies solely to personal data collected, used and restored in connection with the use of our website.


This Privacy Policy may be updated from time to time. The new Privacy Statement will be effective immediately upon posting. Please check our Privacy Policy frequently to stay informed about how we use your personal data.

This Privacy Policy was last updated on September 25th, 2018.

Contact Us

If you have any questions about this Privacy Policy, please contact us here.

Kinder Organisation B.V.
For the attention of: Privacy Officer
Singel 542, 1017AZ, Amsterdam
The Netherlands

Kinder Organisation B.V. is registered at the Dutch Chamber of Commerce under
nr. 66245478